Hotel Policy

PRICES

Prices are in american dollars ($US) and may vary.
Only foreigners with passport numbers and an address abroad may pay in American Dollars without IVA tax. Foreign residents with less than 6 months in Chile, also do not pay IVA tax.
The following dates incur increased prices: 29th, 30th, 31st of December and the 1st and 2nd of January.

The hotel may have special offers for 2 to 3 nights on long weekends.

RESERVATION SYSTEM

I) Choose a room.
II) Use the link “Reservation” on the web page of the hotel to make the reservation.
III) Prices shown on the web page will be respected.
IV) The Reservation Department will send you the banking information for you to make the bank transfer.
V) 50% of the total price has to be paid in advance in order to confirm the reservation.
VI) Once the bank transfer has been received, you will get an e-mail confirming your reservation.

ANNULMENTS

With 8 or more days in advance: no charge
Between 7 and 3 days: 50% of the price
Between 72 and 0 hours: 100% of the price
No-show: 100% of the price.

IN AND OUT

Check in: 14:00.
Check out: 12:00.
Breakfast from 8:30 to 11:00 am
Late check out is offered for an additional charge.
The client may store their luggage after check out with no additional charge until 24:00 of the same day.

BREAKFAST

Served from 8:30am to 11:00am

The management of the hotel reserves the right to refuse admission.
A guest can be expelled if he or she steals or tries to do so, if he or she insults or offends other guests or any employee of the hotel, if he or she disrupts the tranquillity of the hotel or other guests, or if he or she conducts himself or herself in an inappropriate manner, whenever the management considers so.